Digital signage gives a healthcare facility an aesthetic upgrade and is a communication and marketing tool. It can improve patient experience, boost revenue, and enhance staff collaboration. Medical digital signage can communicate real-time updates to keep patients and visitors informed. It can also share information about hospitals, affiliate clinics, and gift shops.
Enhance Patient Experience
Digital signage solutions like LoopTV upgrade the look of your healthcare establishment and provide a wide range of benefits for patients and staff. Digital signs integrating an interactive kiosk allow patients to quickly check-in and process paperwork electronically, significantly reducing wait times for in-person assistance. It also allows for easy appointment scheduling, reminders, and receipts.
Digital displays in doctor’s offices, clinics, and even the bedside can help to explain complex medical procedures to patients via on-screen content like video tutorials. This helps to ease anxiety and confusion, which improves the overall patient experience and can reduce readmission rates. Hospitals and other healthcare facilities can be notorious for their maze-like layout, making it difficult for visitors to navigate the premises. Digital screens can provide clear directions and maps, which can help lower visitor stress and anxiety while mitigating wayfinding interruptions for staff.
In a hospital, it’s easy for visitors and patients to get lost and frustrated. Whether it’s a confusing hallway or finding their way to the front desk, the best solution is a digital signage system that offers people clear directions and a seamless experience. This will reduce their stress levels, make them more relaxed, and help them feel confident that they receive the care they need. Digital signage can also be used to showcase the hospital’s donors. This can include photos, testimonials, and their business or foundation URLs. It is also a great way to share information about the hospital’s services and upcoming events.
Digital signs can also provide recurring training videos for nurses and doctors. This helps them stay updated with compliance guidelines and procedures and provides a handy reference they can revisit whenever needed. This improves internal communication and eliminates manual errors. It can also be used to share important emergency information, such as the location of a specific room. This is especially beneficial in large hospitals where staff can be spread out across the location.
Boost Customer Satisfaction
Digital screens can display content that informs, entertains, and compellingly promotes products and services. They can also share emergency information, such as evacuation procedures during a fire drill or public health updates. Digital signage is an efficient tool for sharing messages with a broad audience in a short amount of time. The proper healthcare digital signage solution will allow you to communicate with your patients and visitors conveniently.
Entertain patients waiting in your hospital lobby with live TV, news, and engaging videos to reduce perceived wait times and their anxiety. Share medical advice, upcoming events, charity drives, and other relevant content to build brand loyalty. Showcase positive customer reviews to reassure new customers that they’ve made the right choice. Show essential notices to your staff on a digital noticeboard, saving them valuable time. This allows your team to focus on delivering a better patient experience with less interruption.
Increase Brand Awareness
Whether testimonials from satisfied patients or new services offered, digital screens are a powerful marketing tool for medical practices. Showcase featured content in your lobby or waiting room to keep potential customers engaged. Display nutritional and allergen information, as well as daily specials and promotions.
Digital signage can also be used to share internal communications with staff. Showcase employee bios and awards in a prominent location to create a more personal connection with your team. Staff-facing digital screens can organize operational info, client intakes, rotation, and care to improve department communication. Hospitals and clinics must efficiently manage resources in a fast-paced industry where time is precious. Using digital signage to relay essential and timely information is a great way to save on printing costs, paper, and ink while improving customer experience.
Enhance Staff Collaboration
Digital signage provides a wide array of benefits to hospitals and medical offices. These screens can enhance internal communication and improve operational efficiency, from promoting healthcare services to offering interactive wayfinding. For doctors and nurses, digital displays make getting all the information they need on a patient quickly without looking through printed charts. This allows them to understand the patient better and provide effective treatment. In addition, staff-facing screens can share recurring training videos and keep employees up-to-date with company policies. Hospitals can also use digital signage to promote events and upcoming activities. This helps boost sales and can help finance other hospital projects.
Additionally, the ability to display curated content can help keep patients and visitors entertained, which can lower perceived wait times. Digital signage can also be used to share important emergency information in case of an incident. This includes evacuation procedures and alerts. The ability to broadcast this information across multiple locations can reduce the time staff members spend directing traffic and can also help reduce panic and chaos.